Hardware Issues Resulting in Touch Screen Not Working Some laptops or tablets are easily stuck in touch screen not working when operating in improper temperature, humidity, lights or other conditions that interfere with the screen features.įor example, some laptop touch screens like Microsoft Surface, which take capacitive touchscreen technology, are possibly sensitive to electromagnet. The Working Conditions that Causes Ghost Touch Screen There are many factors that results in a phantom touch screen or a laptop touchscreen not working, and here are some of them: 1. Read More: How to Turn on Microsoft Surface from Sleep Crash on Windows 10, 8, 7, Vista, XP What Causes the Ghost Touch Screen or Touch Screen Not Working The cursor moves automatically and prevents you from controlling the mouse, which often occurs on laptop or tablet like HP Spectre 13, Lenovo Yoga, Dell Inspiron, Microsoft Surface, etc. The ghost touch screen, aka phantom touches, happens when you see the laptop screen reacting as if it has been touched with an invisible finger, but, in fact, it has not. And those who own touch screen laptops or tablets have been mad because of ghost touch screen, or touchscreen not working, after the Windows 10 upgrade or Windows 10 anniversary update. Since the urgent cry for Windows 10 upgrade from the zeal Microsoft, Windows users have experienced much with the new Windows OS more than they could tell.